8999b Privacy Policy

1 Definitions

The following definitions apply throughout this Privacy Policy:

• "Personal Data" means any information relating to an identified or identifiable natural person, including but not limited to name, date of birth, National Identity Card (NID) number, mobile number, email address, IP address, and payment account identifiers such as a bKash or Nagad mobile wallet number.
• "Processing" means any operation performed on Personal Data, including collection, recording, storage, use, disclosure, and deletion.
• "Data Controller" means 8999b, the entity that determines the purposes and means of processing Personal Data collected through the platform.
• "Data Processor" means a third party that processes Personal Data on behalf of 8999b under a contractual arrangement, including payment service providers, KYC verification vendors, and cloud hosting providers.
• "Platform" refers to the 8999b website at https://8999b.io, including all pages, games, betting markets, and account services.
• "Player", "you", or "your" refers to any individual who accesses or uses the 8999b platform in any capacity.
• "Consent" means a freely given, specific, informed, and unambiguous indication of your agreement to the processing of your Personal Data for a stated purpose.

2 Data Controller

8999b is the Data Controller for all Personal Data collected through the platform. As Data Controller, 8999b is responsible for determining why and how your Personal Data is processed, and for ensuring that processing is carried out in accordance with this Privacy Policy and applicable data protection principles.

If you have any questions, concerns, or requests relating to your Personal Data, please contact the 8999b support team via live chat, available 24 hours a day, 7 days a week. Our team will respond to all data-related enquiries within 2–4 hours. Contact email (plain text): support 8999b.io

8999b is committed to handling your data responsibly and will cooperate fully with any legitimate data subject request submitted in accordance with the rights described in Section 9 of this policy.

3 Data We Collect

8999b collects Personal Data through several channels, including the registration process, ongoing use of the platform, customer support interactions, and technical systems. The categories of data collected are described in the table below.

Data You Provide Voluntarily. In addition to required registration fields, you may voluntarily provide additional information when contacting support, completing surveys, or participating in promotions. Such information is processed in accordance with this policy.

Data Collected Automatically. Certain Technical Data is collected automatically when you access the platform, regardless of whether you hold a registered account. This data is used for security monitoring, fraud prevention, and platform performance optimisation.

4 How We Use Your Data

8999b processes your Personal Data for the following purposes:

• Account Registration and Management: To create and maintain your 8999b player account, authenticate your identity at login, and manage account settings and preferences.
• Identity Verification (KYC): To verify your age (21+), identity, and place of residence in compliance with responsible gaming and anti-money-laundering obligations. Verification may be required at registration or at any point during the account lifecycle.
• Transaction Processing: To process BDT deposits and withdrawals via bKash, Nagad, Rocket, Upay, and supported bank channels. Financial Data is shared with the relevant payment service provider solely to complete your requested transaction.
• Service Delivery: To provide access to all platform features including sports betting markets (BPL, IPL, T20 World Cup, and international fixtures), live casino games, slots, and crash games.
• Fraud and Security Monitoring: To detect and prevent unauthorised account access, fraudulent transactions, bonus abuse, collusion, and money laundering activity. Technical Data including IP addresses and device fingerprints is used in this process.
• Customer Support: To respond to your support queries, resolve disputes, and maintain records of communications for quality assurance and compliance purposes.
• Responsible Gaming: To monitor betting patterns and account activity for indicators of problem gambling, and to enforce any self-exclusion, deposit limit, or cooling-off period you have set on your account.
• Legal and Regulatory Compliance: To comply with applicable laws and to respond to lawful requests from competent authorities where required.
• Marketing Communications (where consented): To send you promotional offers, bonus notifications, and platform updates via your preferred contact channel, where you have opted in to receive such communications. You may withdraw this consent at any time.
• Platform Improvement: To analyse aggregate, anonymised usage patterns to improve game selection, interface design, and platform performance. This analysis does not involve individually identifying players.

5 Legal Bases for Processing

8999b processes your Personal Data on one or more of the following legal bases, depending on the purpose of processing:

• Contractual Necessity: Processing required to perform the contract between you and 8999b — namely the provision of platform Services pursuant to the Terms & Conditions you accepted at registration. This covers account management, transaction processing, and service delivery.
• Legitimate Interests: Processing necessary for 8999b's legitimate business interests, provided those interests are not overridden by your rights. This covers fraud prevention, security monitoring, platform improvement, and maintaining the integrity of betting markets.
• Legal Obligation: Processing required to comply with applicable legal and regulatory obligations, including KYC/AML requirements and responses to lawful authority requests.
• Consent: Processing for purposes where your freely given consent is the legal basis, specifically marketing communications. Where consent is the basis, you retain the right to withdraw it at any time without affecting the lawfulness of prior processing.

6 Third-Party Sharing

6.1 Service Providers. 8999b shares Personal Data with third-party Data Processors solely to the extent necessary for them to perform services on our behalf. These processors include:

• Payment processors: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, Visa, and Mastercard — for processing deposits and withdrawals.
• KYC and identity verification vendors: for age and identity verification services required before account activation or withdrawal processing.
• Cloud hosting and infrastructure providers: for secure data storage and platform operation.
• Game content providers: Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — limited technical identifiers (e.g., session tokens) are shared to facilitate game session management. These providers do not receive your name, NID, or financial data.
• Customer support platform providers: for live chat and ticketing infrastructure.

All third-party processors are engaged under written contracts that include appropriate data protection obligations, prohibit them from using your data for their own commercial purposes, and require them to maintain appropriate security standards.

6.2 No Sale of Data. 8999b does not sell, rent, lease, or otherwise commercially transfer your Personal Data to any third party. Your data is not used to build advertising profiles for external marketing platforms.

6.3 Legal Disclosures. 8999b may disclose Personal Data to competent public authorities, law enforcement agencies, or regulatory bodies where required to do so by applicable law, court order, or regulatory directive. In such cases, 8999b will disclose only the minimum data necessary to satisfy the legal requirement.

6.4 Business Transfers. In the event of a merger, acquisition, or sale of all or part of 8999b's business assets, your Personal Data may be transferred to the acquiring entity as part of the transaction. In such an event, 8999b will notify affected players via their registered contact details before their data is transferred and subject to a different privacy policy.

7 Cookies and Tracking Technologies

The 8999b platform uses cookies and similar tracking technologies to ensure the platform functions correctly, to maintain your session state, and to collect Technical Data for security and analytics purposes. The main categories of cookies used are described below:

• Strictly Necessary Cookies: These cookies are essential for the platform to function. They maintain your login session, remember your language and currency preferences, and enable core features such as the cashier and live betting interface. These cookies cannot be disabled without breaking platform functionality.
• Security Cookies: Used for fraud prevention and to detect anomalous activity, including CSRF protection tokens and device fingerprinting identifiers. These are essential for platform security and cannot be disabled.
• Analytics Cookies: Aggregate, anonymised data about how players navigate the platform — such as which pages are visited most frequently and where users encounter errors — is collected to help us improve the platform. No individual player is identified through analytics data.
• Preference Cookies: Store your selected preferences such as default stake amounts, preferred game categories, and display settings so that your experience is consistent across sessions.

Most web browsers allow you to manage cookie settings. You may configure your browser to block or delete cookies; however, doing so may impair your ability to log in to your 8999b account or use certain platform features. 8999b does not use cookies to serve third-party advertisements on the platform.

8 Data Retention

8999b retains Personal Data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal obligations. The following retention principles apply:

• Active Account Data: All Personal Data associated with an active 8999b account is retained for the full duration of the account relationship.
• Closed Account Data: Following account closure, identity and financial records are retained for a minimum period required for anti-money-laundering compliance and dispute resolution purposes. After this period, data is securely deleted or irreversibly anonymised.
• Transaction Records: Financial transaction records, including BDT deposit and withdrawal history, are retained for a minimum of 5 years from the date of the transaction to satisfy financial record-keeping obligations.
• Communications Data: Live chat transcripts and support tickets are retained for 2 years from the date of the interaction for quality assurance and dispute resolution purposes.
• Marketing Data: Where you have opted in to marketing communications, your marketing preferences are retained until you withdraw consent or close your account. Upon opt-out, your contact details are removed from active marketing lists within 10 business days.
• Technical and Log Data: Server logs and Technical Data are retained for up to 12 months and are then automatically purged, unless specific logs are required to be preserved in connection with an ongoing security investigation or legal matter.

When Personal Data reaches the end of its retention period, it is either securely deleted using industry-standard data destruction methods or irreversibly anonymised such that it can no longer be associated with any individual.

9 Your Rights

As an 8999b player whose Personal Data is processed by us, you have the following rights in relation to your data. To exercise any of these rights, please contact the 8999b support team via live chat. We will respond to all valid requests within a reasonable timeframe, typically within 5 business days.

8999b will not charge a fee for handling data rights requests submitted in good faith. Requests that are manifestly unfounded, repetitive, or excessive may be refused or subject to a reasonable administrative fee. We will notify you if this applies to your request.

10 Data Security

8999b implements a comprehensive set of technical and organisational security measures to protect your Personal Data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• Transport Layer Security: All data transmitted between your device and 8999b servers is encrypted using TLS 1.2 or higher with 256-bit encryption keys.
• Data Encryption at Rest: Sensitive data fields including passwords (stored as salted hashes), payment identifiers, and NID numbers are encrypted at rest using AES-256 or equivalent standards.
• Access Controls: Access to Personal Data within 8999b's internal systems is restricted to authorised personnel on a strict need-to-know basis. All internal access is logged and subject to periodic review.
• Two-Factor Authentication: 8999b encourages all players to enable two-factor authentication (2FA) on their accounts. 2FA significantly reduces the risk of unauthorised account access even if login credentials are compromised.
• Fraud Detection Systems: Automated systems continuously monitor account activity for indicators of fraud, account takeover attempts, and suspicious transaction patterns. Suspicious activity triggers immediate review by the 8999b security team.
• Regular Security Assessments: 8999b conducts periodic security assessments and vulnerability testing to identify and remediate weaknesses in platform infrastructure.

While 8999b employs robust security measures, no system is entirely immune to risk. In the unlikely event of a data breach that poses a significant risk to affected players, 8999b will notify the affected individuals via their registered contact details as promptly as possible and take all reasonable steps to contain and remediate the breach.

Player Responsibility. The security of your 8999b account also depends on the steps you take to protect your login credentials. You should use a strong, unique password for your 8999b account, never share your credentials with any third party, and contact 8999b support immediately if you suspect unauthorised access to your account.

11 Children and Minors

The 8999b platform is strictly restricted to individuals who are 21 years of age or older. 8999b does not knowingly collect Personal Data from individuals under the age of 21. The platform does not direct any content, advertising, or services toward minors.

If 8999b becomes aware that Personal Data has been collected from an individual under 21, all data associated with that individual will be deleted immediately and the associated account will be permanently closed. If you are a parent or guardian and believe that a minor has created an account on the 8999b platform, please contact our support team via live chat immediately so that we can take prompt action.

8999b applies age verification controls during the registration process and reserves the right to request documentary proof of age at any stage of the account lifecycle. Players who cannot demonstrate that they are 21 or older will be refused access to all platform services.

12 Changes to This Privacy Policy

8999b reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform services. Where changes are material — meaning they affect the way your Personal Data is used in a manner that could impact your rights — 8999b will provide at least 7 days' advance notice via the platform or by email to your registered address before the updated policy takes effect.

For minor or administrative updates that do not materially affect your rights, 8999b may update this policy without prior notice. The effective date displayed at the top of the policy will be updated on every revision, and previous versions will be available upon request from the support team.

Your continued use of the 8999b platform following the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree to the updated policy, you must discontinue use of the platform and request account closure before the revised policy takes effect.